Refund Policy

Effective Date: 1st April 2014

1. No Refund Policy

All sales are final. No refunds will be issued for:

Change of mind
No-shows
Personal schedule conflicts
Event access issues due to user error or late arrival

2. Event Cancellation

If an event is cancelled by Connect Expo:
• A full refund will be issued to the original payment method
• We will notify all registered attendees via email

3. Event Postponement

If an event is postponed:
• Tickets will remain valid for the rescheduled date
• No refunds will be given unless the attendee is unable to attend the new date (must notify us in writing)

4. Name Transfer / Substitution

If you are unable to attend, you may request to transfer your ticket to another person at no additional charge. Kindly email officialnccm429@gmail.com at least 3 days before the event.

5. Contact Us

For refund-related enquiries, contact:
📧 officialnccm429@gmail.com